Please direct any questions regarding the interworking of VI-HPS tools and any VI-HPS related questions to vi-hps-support@rz.rwth-aachen.de. Also general support questions regarding our tools are welcome at this address.
For users at member institutions there is in addition to this public support a separate performance consulting service available (see bottom of this page). Detailed assistance related to installation and usage of specific tools can be requested via the following support email lists:
 MARMOT | marmot-supp@gforge.hlrs.de |
| PAPI | papi@cs.utk.edu |
| SCALASCA | scalasca@fz-juelich.de |
| VAMPIR | vampirsupport@zih.tu-dresden.de |
We are about to establish a designated support team to assist users of parallel systems at VI-HPS partner sites who are interested in optimizing their codes and wish to apply our tools in this process. The team is distributed across our partner organizations to provide the best developer/user interaction possible.
Performance consulting services are currently available to users of systems located at RWTH Aachen, Forschungszentrum Jülich, and TU Dresden. Due to limited resources, the service is offered on a best-effort basis.
For questions or assistance please contact the service team through vi-hps-support@rz.rwth-aachen.de with "Performance Consulting Service" on the subject line.
